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PRIVACY POLICY

We value your privacy and are committed to protecting it. We don’t share your information with anyone, without your specific permission.

This privacy policy describes how Stichting Compass Europe collects and uses the personal information you provide in person and on our website https://compass1.eu. We will take all necessary steps to avoid misuse, loss, unallowed access, undesirable publication and illegal changes.
This document also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Visitors to https://compass1.eu can browse our website without providing any personal information.

Stichting Compass Europe holds and processes personal details in accordance with the General Data Protection Regulations 2016.

If you have any question or complaint about our privacy policy or how your information is handled in practice, please email info@compass1.euor write to:

Stichting Compass Europe, Zielhorsterweg 71, 3881ZX, Amersfoort, The Netherlands

Collecting information
We collect information from our website for a number of reasons but primarily to provide our sympathizers, partners and participants in one of our activities, with the most useful and relevant information and services. They are giving their permission by providing their information in person, by sending an email in person or registration via our website.
Participants in activities are giving their permission by filling in the form on the website and tick the opt-in function.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services.

  2. To provide our Users with ongoing customer assistance and support.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.
     

 Opt-In/Opt-Out/Update your preferences
You will be asked to positively opt-in to receive information by submitting the relevant forms on our website. 
If you have indicated that you wish to receive an update, then you may receive communications by email. All our emails offer the opportunity to opt-out of future emails.
You may choose to unsubscribe at any time and stop receiving our communications - including but not limited to news updates, prayer emails, campaigns and appeals - by emailing us at info@compass1.eu or writing to us via the physical address above.

 

Storing information
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by our provider Wix.com and used by Compass Europe adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will retain your information for as long as your relationship with Compass Europe is active, is needed to provide you services, or in-line with legal and regulatory obligations, or to resolve disputes and enforce our agreements. We will not retain your personal information for longer than is needed to support these requirements.

 

Contacting you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organization. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Using cookies and other tracking tools
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Although session cookies are established, they are not capturing any behavioural or personal information, only information that is helpful to the user experience, such as whether the user's browser has JavaScript capability. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies are being used to switch one-time messages on and off and to record form completion. You can remove persistent cookies by following directions provided in your internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as forms or surveys, will be limited.

The website uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 


Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole.

We do not link this automatically collected data to personal information.
 

Social Media
Our website includes social media features, such as Facebook and Twitter widgets and the ‘Share this’ button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

 

Your Rights
You have the right to request details of the information we hold about you; to correct, to eliminate, what we may or may not share. 
To receive a copy of personal information we hold about you, please send us an email at info@compass1.eu or write to us via the physical address above. To make sure this request is from the right person, we may ask you to send us a document for identification. 
Please also include your full name and contact details.

We will respond as soon as possible, but certainly within one month after receiving your letter.

Please contact us if you wish to raise a concern about our handling of your personal information, or compliment what you think we have done well.

If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@compass1.eu or write to us at: 

Compass Europe, Zielhorsterweg 71, 3881 ZX Amersfoort, The Netherlands
 

Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Amersfoort, February 28, 2021

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